Returns & Exchanges
At Battlbox, we stand by the quality of our gear and want to ensure you are fully equipped for your next mission. If you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for confirmation of the return shipment.
Receive Refund or Exchange
After our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing